Your Privacy Matters at 333dt

1 Data Controller Information

For the purposes of this Privacy Policy, 333dt acts as the data controller in respect of all personal data collected from players who access and use the 333dt platform. As data controller, 333dt determines the purposes and means of processing your personal information.

If you have any questions, concerns, or requests regarding how 333dt handles your personal data, you may contact our dedicated privacy team at any time. All privacy-related correspondence should be directed to:

Email (plain text, non-clickable): [email protected]

Please include "PRIVACY REQUEST" in the subject line of your email so that your message is routed to the correct team. We aim to acknowledge all privacy enquiries within 48 hours and to provide a substantive response within 14 business days of receipt.

2 Personal Data We Collect

333dt collects personal data from players through several channels, including the account registration process, ongoing platform usage, payment transactions, customer support interactions, and automatically via technical tracking tools. The categories of data we collect are described below:

2.1 Registration Data

When you create a 333dt player account, we collect the following information that you provide directly: your full legal name, date of birth, email address, username, password (stored in encrypted form), mobile phone number, and your city or region of residence within Bangladesh (for example, Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or Cox's Bazar).

2.2 Identity Verification (KYC) Data

To comply with our Know Your Customer obligations and to verify that all players are aged 18 or above, 333dt may collect copies of government-issued identification documents, including your National Identity Card (NID), passport, or driving licence. We may also collect a selfie photograph for facial verification purposes and documentation confirming your residential address, such as a utility bill or bank statement.

2.3 Financial & Transaction Data

333dt collects records of all deposit and withdrawal transactions conducted through your account. This includes the payment method used (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, or Mastercard), the transaction amount in Bangladeshi Taka (৳), the timestamp of each transaction, and the transaction reference number provided by the relevant payment provider. 333dt does not store full card numbers or mobile banking PINs — these are handled exclusively by the respective payment providers under their own security frameworks.

2.4 Gameplay & Betting Activity Data

We maintain detailed records of your gaming and betting activity on the 333dt platform. This includes the games played, bets placed, wagers settled, bonuses claimed, wagering progress, and session durations. This data is used for account management, responsible gaming monitoring, bonus verification, and dispute resolution purposes.

2.5 Technical & Device Data

When you access 333dt, we automatically collect certain technical information from your device and browser. This includes your IP address, browser type and version, operating system, device type (mobile or desktop), screen resolution, referring URL, and the pages you visit within the platform. This information is collected via server logs and tracking technologies described further in Section 4.

2.6 Customer Support Communications

If you contact the 333dt support team — whether by email, live chat, or any other supported channel — we retain a record of those communications, including the content of your messages, the date and time of contact, and the outcome of any support interaction. These records are retained to enable us to track ongoing issues, maintain service quality, and provide context in the event of a dispute escalation.

3 Purpose & Legal Basis for Processing

333dt processes your personal data only for clearly defined, legitimate purposes. For each processing activity, we rely on an appropriate legal basis. The principal purposes for which we process your personal data are set out below:

3.1 Account Creation & Management

We process your registration data in order to create and maintain your player account, to authenticate your identity each time you log in, and to provide you with access to the full range of 333dt services. The legal basis for this processing is the performance of a contract between you and 333dt — specifically, your agreement to our Terms & Conditions upon registration.

3.2 Age Verification & KYC Compliance

We process your identity verification data to confirm that you are aged 18 or above and to comply with our anti-money laundering (AML) obligations. This processing is necessary to fulfil our legal obligations and to protect the integrity of the platform against underage gambling and financial crime.

3.3 Payment Processing

We process your financial transaction data in order to facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported Bangladeshi payment methods. This processing is necessary for the performance of your contract with 333dt and is also required to maintain accurate financial records in compliance with applicable accounting obligations.

3.4 Responsible Gaming Monitoring

We analyse your gameplay and betting activity data to identify patterns that may indicate problem gambling behaviour, in order to fulfil our responsible gaming obligations. This includes monitoring for rapid consecutive losses, significant increases in bet size, and extended uninterrupted play sessions. Where such patterns are identified, 333dt may contact you to offer responsible gaming tools. This processing is in both your vital interest and 333dt's legitimate interest in operating a safe and responsible platform.

3.5 Fraud Prevention & Security

333dt processes technical data, financial data, and gameplay data to detect and prevent fraud, multi-accounting, bonus abuse, money laundering, and other prohibited activities. This processing is necessary for 333dt's legitimate interest in maintaining platform security and protecting all players from bad-faith actors.

3.6 Marketing Communications

If you have explicitly opted in to receive marketing communications from 333dt, we may use your email address to send you information about promotions, bonus offers, BPL season specials, Eid promotions, and other platform news. The legal basis for marketing communications is your consent. You may withdraw your consent to receive marketing emails at any time by following the unsubscribe link in any marketing email or by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to withdrawal.

3.7 Customer Support

We process your support communication data in order to respond to your enquiries, resolve disputes, and improve the quality of our customer service. This processing is necessary for the performance of your contract with 333dt and for 333dt's legitimate interest in maintaining high service standards.

4 Cookies & Tracking Technologies

333dt uses cookies and similar tracking technologies on its platform. Cookies are small text files placed on your device when you visit a website. They serve a number of functions, from keeping you logged in to your account to helping us understand how players navigate the platform so that we can improve the user experience.

4.1 Types of Cookies We Use

Strictly Necessary Cookies: These cookies are essential for the 333dt platform to function correctly. They enable core features such as player authentication (keeping you logged in), session management, security token validation, and the loading of game content. Without these cookies, the platform cannot operate properly. These cookies cannot be disabled.

Functional Cookies: These cookies remember your preferences and settings — such as your preferred language, your last-visited game category, and display preferences — so that you do not have to reconfigure them on every visit. You may disable functional cookies, but doing so may result in a less personalised experience.

Analytics Cookies: 333dt uses analytics tools to understand how players use the platform — which pages are visited most frequently, how long players spend on different sections, and where players exit the platform. This data is aggregated and anonymised and is used solely to improve platform design and content.

Marketing & Retargeting Cookies: If you have consented to marketing communications, we may use cookies to serve relevant promotional content based on your browsing behaviour on the 333dt platform. These cookies are only active where you have provided explicit consent to marketing.

4.2 Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most modern browsers allow you to block or delete cookies, or to receive a notification before a cookie is placed. Please note that blocking strictly necessary cookies will prevent you from logging in to your 333dt account and using core platform features. For guidance on managing cookies in your specific browser, please refer to your browser's help documentation.

5 Data Sharing & Third Parties

333dt does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We share your personal data only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose:

5.1 Payment Service Providers

In order to process your deposits and withdrawals, 333dt shares the transaction data necessary to complete those payments with the relevant payment service providers — including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and card networks such as Visa and Mastercard. Each of these providers operates under its own privacy framework and data protection obligations.

5.2 Game Technology Providers

The casino games and live dealer tables available on 333dt are powered by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you play a game provided by one of these studios, limited technical data (such as your session token and game activity data) is shared with the relevant studio in order to render the game and record the outcome. Game studios are contractually prohibited from using this data for any purpose other than game delivery and technical support.

5.3 Fraud Prevention & Security Partners

333dt may share technical data — including IP addresses, device fingerprints, and transaction patterns — with specialist fraud prevention and cybersecurity service providers. This sharing is strictly limited to what is necessary for detecting and preventing fraud, and all such providers are bound by confidentiality agreements.

5.4 Legal & Regulatory Authorities

333dt may disclose personal data to law enforcement agencies, regulatory bodies, or other government authorities where we are required to do so by applicable law, by court order, or where we have a good-faith belief that disclosure is necessary to prevent or investigate criminal activity, including money laundering, fraud, or underage gambling. We will notify affected players of such disclosures where we are legally permitted to do so.

5.5 Business Transfers

In the event that 333dt undergoes a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred as part of that transaction. In such circumstances, 333dt will take reasonable steps to ensure that your personal data continues to be handled in accordance with this Privacy Policy, and will notify affected players of any material change to data controller arrangements.

6 Data Retention Periods

333dt retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, to comply with applicable legal obligations, or to resolve disputes and enforce our agreements. The following retention periods apply to the principal categories of personal data we hold:

On expiry of the applicable retention period, your personal data will be securely deleted or anonymised so that it can no longer be linked to you as an individual. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes, as it no longer constitutes personal data.

7 Your Rights Over Your Data

As a player on the 333dt platform, you have a number of rights in relation to the personal data we hold about you. These rights are set out below. To exercise any of these rights, please contact us at [email protected] with the subject line "DATA RIGHTS REQUEST" and a clear description of the right you wish to exercise.

7.1 Right of Access

You have the right to request a copy of the personal data that 333dt holds about you. We will provide this information in a structured, commonly used, and machine-readable format within 14 business days of verifying your identity. A reasonable administrative fee may apply to manifestly unfounded or excessive access requests.

7.2 Right to Rectification

If any personal data that 333dt holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may also update certain account details directly through your account settings page. Where a correction requires changes to verified KYC documents, we may ask you to provide updated supporting documentation.

7.3 Right to Erasure

You have the right to request the deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected, or where you have withdrawn consent for marketing processing. Please note that 333dt may be required to retain certain data beyond your erasure request in order to comply with legal obligations — for example, financial transaction records subject to statutory retention periods. In such cases, we will erase as much data as is legally permissible and notify you of any data we are obliged to retain.

7.4 Right to Restriction of Processing

You may request that 333dt restricts the processing of your personal data in certain circumstances, such as while a dispute regarding the accuracy of your data is being resolved, or where you have objected to processing based on legitimate interests and a determination is pending.

7.5 Right to Data Portability

Where processing is based on your consent or on contract performance, you have the right to receive the personal data you have provided to 333dt in a structured, commonly used, machine-readable format, and to transmit that data to another data controller where technically feasible.

7.6 Right to Object

You have the right to object to the processing of your personal data where that processing is based on 333dt's legitimate interests. 333dt will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, or where processing is necessary for the establishment, exercise, or defence of legal claims.

7.7 Right to Withdraw Consent

Where processing is based on your consent — most notably, marketing email communications — you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. Withdrawal can be effected by clicking the unsubscribe link in any marketing email or by emailing [email protected].

8 Data Security Measures

333dt takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure. Our principal security measures include:

• 256-bit SSL Encryption: All data transmitted between your device and the 333dt platform is encrypted using 256-bit SSL (Secure Sockets Layer) technology, ensuring that your personal and financial data cannot be intercepted in transit.
• Encrypted Password Storage: Your account password is never stored in plain text. It is processed using industry-standard one-way hashing algorithms so that even 333dt staff cannot read your password.
• Access Controls: Access to personal player data within 333dt's internal systems is restricted to authorised personnel who require that access to perform their job functions. All internal access is logged and audited.
• KYC Document Security: Identity verification documents submitted by players are stored in an encrypted document management system with strict access controls and are not accessible to general customer service staff.
• Payment Data Isolation: Full payment credentials (such as card numbers and mobile banking PINs) are handled exclusively by our payment provider partners and are never stored on 333dt's own servers.
• Security Monitoring: 333dt's technical team conducts ongoing monitoring of platform systems for signs of unauthorised access, data exfiltration attempts, and other security incidents.
• Data Breach Response: In the event of a data breach that is likely to result in a risk to your rights and freedoms, 333dt will notify affected players without undue delay and will take immediate steps to contain the breach and mitigate any harm.

While 333dt implements robust security measures, no online platform can guarantee absolute security against all possible threats. You are responsible for maintaining the security of your own account credentials. If you suspect that your account has been compromised, contact us immediately at [email protected].

9 Minors & Age Verification

The 333dt platform is strictly intended for adults aged 18 years and above. 333dt does not knowingly collect personal data from individuals under the age of 18. If you are under 18, you must not attempt to register an account or use any 333dt service.

As part of our commitment to preventing underage gambling, 333dt employs age verification procedures at registration and during the KYC process. Players who are unable to verify that they are aged 18 or above will have their accounts suspended pending age confirmation. If a player is found to be under 18, their account will be permanently closed, all funds frozen, and any winnings accumulated while underage will be forfeited in accordance with our Terms & Conditions.

If you are a parent or guardian and believe that a minor has registered a 333dt account using false information, please contact us immediately at [email protected]. We will act on any credible report of underage registration promptly and confidentially.

For further information on our responsible gaming framework, including tools available to both players and concerned family members, please visit our Responsible Gaming page.

10 Updates to This Privacy Policy

333dt reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or changes to the services we offer. When material changes are made to this Privacy Policy, we will notify registered players by email to their registered address and/or by displaying a prominent notice on the 333dt platform.

The "Last Updated" date at the top of this document indicates when the most recent version of this Privacy Policy was published. We recommend bookmarking this page and reviewing it periodically. Your continued use of the 333dt platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the revised document.

If you have any questions about this Privacy Policy or wish to understand more about how 333dt handles your personal data before registering an account, please contact our privacy team at [email protected]. We are happy to assist with any enquiry.